Above: Chris Davis with one of our most valued customers Rosemary E. Kalb
No complaint! Will get you customers! VERY PLEASED WITH TRANE! Men very cooperative in installing beautiful piece of equipment! I have worked 50 years in a large canvas awning
and drapery and venetian mfg. co. - mine. A good job deserves some praise. Rosemary E.
Kalb "Kalb Mfg. Co" Portsmouth, Ohio.
We had a pre-existing condition with ductwork to our upstairs and the people at
Air Concepts worked very hard to correct the problem. Anne Powell, Minford, Ohio.
Very happy with our new 'Trane'. We read our electric meter the first day and continued
to track the usage - happy to say it just kept coming down - now that's something to talk
about. Thank you for your service and friendly staff. Robert Clagg, Wheelersburg, Ohio.
Chris is very friendly, polite, respectable. We are referring to friends. Arturo and
Anna Cardenas. Portsmouth, Ohio.
Excellent, attentive staff. Good clean up. Friendly. Responsive, to make sure
installation would meet our needs. Would recommend Trane and Air Concepts Heating and
Cooling, Inc. to others. 8-19-05, Franklin T. Gerlach.
We were pleased with the prompt service we received from Air Concepts. Had very good
service from Chris. Darrel & Rita Harrison.
Very happy with the new heat pump. Very quiet & keeps the whole house the same in every
room. James Hiles. McDermott, Ohio.
I was very pleased when I asked about something, someone was right there to explain the
question to me. Everything was done to my satisfaction and more when it became necessary
for the best way of operation for equipment. I feel safe and secure with everything as I
am 87 and I need to depend on someone. The old outift was 16 yrs old and I wanted the
satisfaction of not to worry when something was going to quit working and couldn't get
anyone to work on it. Herb Traylor. Minford, Ohio.
Ken, Chris, Mike and the rest of the team at Air Concepts are to be commended for their
professionalism and quality of work and services. Our new Trane has greatly improved our
home environment, even, consistent, heating and cooling and a comfortable level of
humidity. Thank you Air Concepts! Thank you Trane! I will highly recommend you to others. Mary Ann Malone. Portsmouth, Ohio.
Kenny Carpenter is very thorough as are his employees. He followed up right after our problem. Very good company to deal with. Norb Cassidy. Portsmouth, Ohio.
Very prompt on answering call, courteous employees. Very experienced with their knowledge.
Always go that extra step to be helpful. Paul Compton. McDermott, Ohio.
Kenny Carpenter has always been extremely professional, courteous, friendly and
knowledgeable! It gives me peace of mind, knowing they well be here to service and
maintain my cooling system. Darlis Rollins. West Portsmouth, Ohio.
We have dealt with Ken Carpenter for many years and have found him to be skilled and
honest in all dealing. We can always trust him to be fair and prompt in solving all our
heat and A/C problems. Paul Kennedy. Scioto Residential Services Maintenance Supervisor. Portsmouth, Ohio.
DID A GREAT JOB---CORRECTED MY AIR CONDITIONER PROBLEM LAST JULY, PERFROMED WINTER SERVICING THIS MONTH. Joe Sisler. Wheelersburg, Ohio.
Air Concept Heating and Cooling personnel are professional and dependable. Jim and Susie
Wayne. Portsmouth, Ohio.
I have had Air Concepts Heating and Cooling work on both the air conditioning and the
heating part of my system. First time was to do a check on the system. The second time was
to replace the fan. The third time they took 3 or 4 bats out of the motor. All three times
I was well satisfied with the excellent work they did. They found my problem and had it
fixed much faster then I thought they would. I would certainly recommend them to any of my
friends. Acie Workman. Portsmouth, Ohio.